Ten principles of a headcount zero company
AI agents run the departments. One human judges. These rules keep it standing.
- Knowledge lives in repositories, not heads. If it exists only in someone's memory, the company does not own it. Write it down or accept that it can quit.
- Every role is a brain. A department is a folder: its doctrine, its hard rails, its failure modes, and the work it hands off. Agents operate it. Anyone can audit it.
- Playbooks, not process docs. Every step states how to run it, how to verify it ran, and how to recover when it fails. A step without a verify is a wish.
- Code constrains, prose advises. Rules that matter are enforced by software. Advice that helps is written in words. An agent cannot ignore a constraint it physically cannot cross.
- Propose before apply. Agents start read-only, graduate to proposing changes, and only earn direct writes inside enforced limits. Trust is a ladder, not a default.
- Write down the why. Decisions without recorded reasons get relitigated forever. The why-log is the most valuable file in the building.
- Fewer reliable things. Every part you bolt on is another part that can quietly fail, and the failures multiply down the chain. A short system you trust beats a long one you hope about.
- Sessions end. State survives. Every lesson lands in a file before the day closes. The company must wake up knowing what it learned.
- The human is the judge, not the bottleneck. Agents carry the volume. The person carries the calls nobody can hand off: direction, taste, and the last gate before anything leaves the building.
- Never hire what you can codify. And never pretend to codify what still needs a person. Headcount zero is honest about that line and moves it deliberately, one playbook at a time.
Ten is not a finished number. This is what has held so far, and every rule on the list is here because breaking it cost something first.